Returns

Returns can be made on an order within 14 days from the date you receive it through Canada Post (Tracking number can be used for reference of this).

Holiday Extended Return : If you're purchasing ahead of time for a holiday gift, items must be returned by January 10th 2025. This means that they must be in the mail and shipped by January 10th. There are no additional extensions beyond that date. Items being returned using the extended holiday return window are eligible for a full refund onto a gift card. The gift card does not expire and can be used anytime. If the gift receiver wishes to make the return (rather than the original purchaser) they can do so by providing their email for the gift card to be addressed to. Please take extra care of your items during this extended return period. Wrap them up safe in a clean scent free bag to ensure they stay in the same condition as they were received or they will not eligible for a refund .

Returning a Gift?: If you need a new size or colour you can return your item for a refund onto a gift card and shop for your new item at your leisure! As long as that item is brand new, unworn, unwashed. Be sure to ask the person who gifted the item to you for the order number (found in their order email) or their full name. Please also provide your email address so that the gift card can be emailed to you with the balance for the item being returned.

The If you need a new size or colour all you need to do is place a new order for that item. 

Products must be unworn, unwashed, unused and in the same condition as you received it, please!

Refunds on returned products will be sent 1-7 business days once the product has been picked up from Canada Post and inspected. You’ll know I received your return once you get the return refund email. I visit my P.O. Box once a week to pick up returns. 

I’m very sorry but I do not share my office or home address or do in person meetups for returns. 

Final Sale Items mean Final Sale, there are no exceptions. Prices are heavily discounted and do not qualify for returns or exchanges in any capacity. 

A common Curtesy note: A 10% cleaning / de-wrinkly fee will be deducted from each returned item that is covered in pet hair and / or is wrinkled beyond a normal amount. This fee is to pay for the time it will take to remove pet hair and / or steam your returned item back to “new”. This is a small business, every returned item is added back to inventory to send to another lovely human. Please kindly return your items the same way you received them.

Please ensure your name or Order # (Or email if you're returning a gift) is located in the return so I know who to refund your money to (or email a gift card too). You can find your order # in your order confirmation email if you need it! Otherwise the email or full name used is all good too! 

The Return Mailing Address is:
Jackie Saik
PO BOX 151
Orillia ON
L3V 6J3

Please note the customer is responsible for all shipping costs. Shipping is very pricey, and a difficult cost to eat as a small business with tighter profit margins than the big companies (big companies have unfortunately set bars that small businesses just can not meet in this scenario), so please take extra care when ordering, double check measurements listed on each product and compare them to similar clothing you already own. If there's a measurement you'd like that I don't list I'd be happy to send it to you! 

 

Because of the delicate nature of maps, stickers and other artwork they are not available for return or exchange.